Senior Manager

Philadelphia area, Pennsylvania Valorem Reply Modern Work US - General Full Time

Valorem Reply, a Reply company, is an award-winning digital transformation firm focused on delivering solutions around data-driven enterprise, IT modernization, customer experience, product transformation and modern workplace by leveraging the power of Microsoft technologies. 

Our Modern Work practice comprises of a strong group of digital workplace experts who create exceptional employee experiences for enterprises. Specializing in Microsoft 365, we build digital workspaces, world-class intranets, collaboration platforms, and business solutions that foster meaningful, online engagements for employees. Utilizing the magnitude of tools in Microsoft 365 and a robust adoption and change management strategy, our mission is to empower our clients' workforces to achieve more and to work better, together, faster. Come join our mission to be the most well-known and respected name in Modern Work globally.

We are seeking a highly skilled and dynamic Senior Manager / Business Unit Manager to lead our Business Unit in the northeast region. As a Business Unit Manager, you will be directly responsible for leading a business unit that delivers a diverse set of modern work projects. You will report directly to the partner and be responsible for the overall management, business development, and financial performance of the unit. Your multi-faceted role will draw on your business and market knowledge to land and expand the Valorem Modern Work brand. You will lead collaborative teams across the organization to engage and support project delivery, forge strong client and partner relationships, manage internal and external stakeholder expectations, work with the PMO and Reply leadership, and contribute to a world-class multi-disciplinary team of technical and development consultants, adoption change management and design consultants, and our PMO team.

Responsibilities

Leadership: Lead and manage the Business Unit, ensuring alignment with the company’s strategic goals and objectives. Provide leadership support by building broad relationships across the business and communicating key leadership priorities. Maintain a working knowledge of executive level vision, strategy, and priorities for the BU. Drive efforts to establish internal business operations processes and policies when they are applicable to multiple areas of top-level leadership interests

Business Development: Identify and pursue new business opportunities to drive growth and expand market presence. Establish and maintain strong relationships with Microsoft, clients, and stakeholders

Financial Management: Oversee the financial performance of the Business Unit, including budgeting, forecasting, and financial reporting. Monthly management of allocations, forecasts, and business growth to support overall business targets. Manage BU activities including (but not limited to) organizational financial reviews, operational planning efforts, execution progress checks, end-of-cycle retrospectives, etc

Land and Expand: Enhance and promote the Valorem Reply’s Modern Work brand within the region through strategic marketing, business development, and thought leadership initiatives in collaboration with the VMW partner and senior leadership team

Microsoft 365 industry and Market Expertise: Utilize strong Microsoft 365 expertise and VMW offerings to enable team members and ensure the delivery of high-quality solutions to clients

Minimum Requirements

Bachelor's degree in Business Administration, Management, Information Technology / Computer Science, or a related field; MBA is a plus

8 years of combined experience in a leadership role, preferably within a similar industry

Proven experience in business development and financial acumen

Strong Microsoft 365 background with the ability to understand and enable technical solutions

Excellent people management skills with a focus on team building and development

Strong problem-solving skills, ability to think strategically, and to make informed data driven decisions

Must be eligible to work in the US

Preferred Qualifications

Experience with software development or technical project lifecycles and/or adoption and change management projects

PMP certification, Prosci or Microsoft certifications

Consultancy or agency background 

Philadelphia area, Pennsylvania